The Multicultural International Student Services Society or MISSS (“us”, “we”, or “our”) operates misss.ca (“site” or “website”) and is committed to protecting the privacy and confidentiality of our participants, volunteers, donors, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, programs, and website, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
We collect personal information that you provide to us voluntarily through various means, including but not limited to signing up for our programs and services, registering for events and workshops, subscribing to our newsletters and updates, making donations, applying to volunteer, and participating in surveys and feedback forms. Personal information we may collect includes name, contact information (email, phone number, address), demographic information (age, gender, nationality), educational and professional background, and feedback and opinions about our services.
Non-Personal Information
We also collect non-personal information automatically as you navigate our website. This may include, cookies, IP address, browser type and version, pages visited, and time spent on our site, and referring website addresses.
How We Use Your Information
For Providing Services and Support to process your registration and participation in our programs and services, to communicate with you about upcoming events, programs, and updates, and to provide personalized support and resources based on your needs.
For Improvement and Development to gather feedback and improve our services and programs, and to analyze trends and usage patterns to enhance our website and offerings.
For Fundraising and Outreach to process donations and provide receipts, to inform you about fundraising campaigns and opportunities to support MISSS, and to recognize and thank donors and volunteers (with your consent).
For Legal and Compliance to comply with legal obligations and protect our rights and the rights of others.
Sharing Your Information
We do not sell, trade, or rent your personal information to others. We may share your information in the following circumstances: Service Providers: we may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers are bound by confidentiality agreements and are not permitted to use your information for any other purpose. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Security of Your Information
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Retention of Your Information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
Your Rights and Choices
You have the right to access, update, and correct your personal information. You can also request the deletion of your personal information, subject to legal and contractual restrictions. To exercise these rights, please contact us at [email protected].
Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
Links to Other Sites
Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
Your Consent
By using our site, services and programs, you consent to this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Your continued use of our services and website constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected] or at the Contact page.
Effective Date: 2025-04-20